We conduct bespoke qualitative and quantitative market research, customer satisfaction, employee, corporate reputation and social research in the UK.
Our clients are drawn from the public, private and NGO sectors. We aim to undertake research that is thoughtful, creative, actionable and performance enhancing.
Establishing how your organisation is perceived by its key stakeholders so that corporate communicators can manage their communications more effectively.
Understanding how your employees engage with their job, the organisation and its management and the issues that undermine their effectiveness at work.
Understanding what drives or undermines your customers’ commitment to you so that you can manage your customer relations, product and service offerings and marketing communications more effectively.
Establishing how your products/services are positioned in the market, the factors that underpin or undermine this and the effectiveness of your marketing communications.
Establishing how the public relate to specific social and political issues from housing to crime, health to local services.
Advising organisations and training staff in research methods and skills and how to get the most from both their internal and external research.
