Finding out more about your employees, including what they think about your organisation, can improve your overall efficiency and effectiveness. The right sort of research has a positive impact on every aspect of what you do and is a vital part of employee engagement.
It can help you motivate and retain the best people, identify how to realise their potential and ensure they get the support to develop. It can build better relationships between managers and staff, and within departments, teams and the organisation as a whole. It can support change and benchmarking to raise standards, and help you evaluate how your systems, policies and processes are working.