Public sector

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How employee surveys are getting it wrong Article published in Laria News July 2009

Argues that most LA employee surveys ask the wrong questions and fail to identify the right issues

Why the Place Surveys will not help local government, Laria News, October 2008

Explains why, although Place Shaping is an excellent idea, the Place Surveys fail to provide the right information to support it.

Understanding the brand in local government , Public Sector Executive magazine, March/April 2007

Argues that the notion of the brand as used for consumer products does not work for LAs. Adopting a more experiential notion enables LAs to put their brand at the centre of their thinking and link it to their core development strategies. This is a text version of a talk delivered to the LARIA Conference in March 2007: See LARIA Annual Conference 2007 at http://www.laria.gov.uk

Brand Energy & Place Brands – Local Authorities Research Intelligence Association (Laria) Newsletter – June 2005

Article by Peter Hutton & Malcolm Allan which suggests that the new concepts of brand energy and place brands could transform the approach to strategic research in local government.

Survey Research for Managers – How to Use Surveys in Management Decision-making Book published by Macmillan, 1988, republished in paperback, 1991

Book exploring how to apply research in different areas of business and government

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